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Golden Bear Cottages BBB Business Review
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"Review...The perfect place to find relaxation. We visited the Golden Bear Cottages for the Labor Day holiday weekend. We had the most relaxing, peaceful time we have ever spent at a resort. What a change from Las Vegas or Los Angeles. Our whole family group(kids too) were treated to the kind of old fashioned hospitality I didn't know existed anymore. Even the housekeeping staff is friendly! Everyone in the office took time to tell us about the things to do around the lake, and there is more than you can imagine! They have even created a custom guest services book for each cabin. It tells about the best restaurants, marinas, fishing, sking and lot's of stuff for the kids to do. The Golden Bear Cottages resort also has so much to do right on the property. Our family especially enjoyed the movie nights on the big screen TV at the pool. We will be regulars at this great mountain place, everytime we need to relax."
A. McGuire
Pahrump 10-26-2007
"Loved the Cabins! We live just down the hill in Apple Valley and we were delighted to find such a beautiful place to stay in Big Bear that is so close to home. This time we stayed in cabin #6 'Pooh's Corner'. Since it is one of the pet friendly cabins, we brought our 10 year old poodle, since she has arthritis. We were pleasantly surprised to find a pet yard for her at the back of our cabin. It was immaculate and very cozy. The cabin was decorated just perfectly with mountain-like decoration. When we checked in, the staff was so friendly and professional. We felt they treated us like family, and we ended up staying 2 extra days. The rates were reasonable we were able to afford to, even on a military family budget. We told our military friends and family about Golden Bear. They will stay there too, when going to Big Bear. Thanks again."
Patty & Neal Denmark, military family
Apple Valley 10-19-2007
"Once again we had a fantastic time and very much enjoyed our stay at Golden Bear. Our housekeeper was tops! thank you, Vicki"
Victoria Torres
Anaheim 11-15-2005
"review of Golden Bear Cottages. Nice affordable accommodations in Big Bear Lake. My husband is an awesome husband and father...yet an overworked Homicide Detective. We NEEDED some family time together. I scoured the net for a nice place for us. We were warmly welcomed by owners, Mr. & Mrs. DiCarlo. I didn't expect their kind of friendliness, Christian values, and hospitality. Their graciousness and fun (and CLEAN!) resort grounds set the stage to make precious family memories with our two kids and their grandma. This place is geared for families who just want to spend time together! Whether you want to stay in by the cozy fire & have a home-cooked meal, play on the playground, or shoot baskets, this is the best place for a family to stay. It was a haven for our family and we'll surely be back. Mr. and Mrs. DiCarlo, Mr. and Mrs. Duran and the whole group: Thanks and God bless you."
Bob and Amy Albertson
Oxnard 12-31-2007
"Our family vacation in the mountains. Perfect getaway from the summer heat. The amenities at this Christian family resort were very complete. All of the families from our church had a great time. The family movies at the pool in the evenings were a nice addition from the last time we were there two years ago. But, the service and friendly attitude has never changed. We believe that the best Big Bear Lake cabins for rent are right here! We look forward to returning this winter for another getaway at the Golden Bear."
Douglas Hughes
Las Vegas 07-08-2007
"We had a wonderful weekend in Koala Bear! My mom, my sisters and myself went up for another long weekend away and had a great time! Wonderful people and not a hotel, just perfect cozy cabins! It was not our first stay there and will definitely not be our last! Thanks for making us feel so welcome each and every time!"
Leanne Barnes
Redlands 01-26-2007
"Imagine a beautiful rustic cottage in the woods...that is what we got, and it was so great. We stayed in Pooh's Corner and it was so adorable. I woke up early the first morning and went out to the kitchen and I felt like I was in grandma's house--so warm and cozy. My husband spied raccoons another night and squirrels were playing out front in the day. It is not all new and modern because it was built over 85 years ago, but that is not what you want in a mountain cabin. The beds were comfortable, the place was warm and so cozy, and we had every thing we needed. The staff were very friendly and helpful and more than accommodating. Very convenient location--although somewhat near the main road, noise wasn't a factor as the bedroom is at the back,(I am especially fussy about noise). The cabins are private, so I did not hear any noise from any other cottages either. We can't wait to travel back again from Australia and we will definitely stay at Golden Bear Cottages again. My ratings for this beautiful family run Christian resort are 5 stars for rooms, service, value and cleanliness. It was so... perfect. Signed, Elizabeth See"
Elizabeth See
Sunshine Coast, Australia 04-21-2006
"I first was a guest at Golden Bear Cottages in July, 2004. I loved the place so with it's very comfortable cabins, beautiful setting amidst the woods, heated pool and hot tub. I always knew I would return there with my family and this year in July 2006 we did! The place was just as warm and friendly as I remembered it, starting with the no hassle check-in with the staff, and continued with the genuine hospitality during our stay. We had a different cottage this time and it was perfect for a family of four. The cottage was clean, well equipped for a comfortable stay. No one else complained about the mattresses, but I personally thought the one on my bed needed to be changed as it was just a little bit flat. Though we didn't use the outdoor grill, I appreciated the fact that one was there, along with the beautiful log patio furniture. My kids enjoyed checking out the board games and movies and everything was well-maintained and in good condition for playing. There's nothing more relaxing than a dip in the heated pool, followed by the hot tub. Golden Bear makes the experience extra fun by providing music and then at night, they play recent movies on the big screen TV above the pool. We didn't want to leave when it was time to go. Even my husband who is a bit hard to impress, really, truly enjoyed himself there and wants to return to Golden Bear again next year for our family vacation. We are the Roman Family from Stafford, Virginia. Sincerely, Shirley Roman"
Shirley Roman and family
Stafford, VA 07-24-2007
"We love the Golden Bear Cottages! We were looking for the ideal cozy cabin surrounded by tall pine trees and we found it at the Golden Bear Cottages! We enjoy the family atmosphere, caring service, the wonderful pool and spa and children's playground. There's plenty to do around Big Bear too. Golden Bear is a great place to relax and enjoy life. We will keep going back. I know my kids will cherish their memories here and so will I. Review: Golden Bear Cottages has the top rating in our book."
Sharon and The Davis Family
Glendora 08-03-2008
"Our family enjoyed a wonderful family reunion this summer at Golden Bear Cottages. Their staff was extremely helpful throughout the year-long group planning process of the reunion. Each individual family was made to feel special by everyone from the owners, to the front office staff, to the maids and maintenance people. We were treated like royalty as a group with every request being taken care of promptly and professionally. The cabins were beautifully decorated, clean and so charming! Everyone had such a great time that we are already planning another family reunion for next year at Golden Bear. Our family came from all over the US and this is the only place that we have ever liked so much that we plan to make it an annual Golden Bear Cottages reunion! This TripAdvisor Member: Liked: friendly people and Christian family values"
Sue Henry
East Highland Ranch, CA 08-28-2006
"My husband Tom, 3 yr old Olivia and I went to Big Bear last weekend. We had never stayed there before, so I researched cottages online. I kept coming back to the Golden Bear Cottages because they looked nice and the price was right. However, I was a little wary since a few reviews on TripAdvisor were pretty bad. I decided to call them and get a feel for the place. One of the owners, Don DiCarlo answered the phone and convinced me to give them a try. I AM SO HAPPY I DID! The cottage was very clean, comfy and relaxing (no bedbugs…I promise). It also had all of the amenities that make a get away easy (very clean bedding, towels, a fully stocked kitchen with plates, utensils, cookware, etc). The owners are also very helpful with giving tips on where to eat and what to do in Big Bear. That is always helpful! In addition, they also have other amenities including an extensive video library in the office, and allow you to check out the movie(s) of your choice , a pool, hot tub, basketball court and playground. I recommend this place highly for both families and couples looking for a nice place to stay up in the mountains. On our last day there, upon my request, Don’s wife Karen showed me some of the other units for future rentals. All of the units are very nice, clean and inviting. The Golden Bear Cottages are family friendly, but also cater to couples looking for a romantic get away. In fact, my husband and I plan on going there for our next romantic get away and may also book a cabin for Thanksgiving. Our daughter also loved it and talks about it all of the time...while we were there she couldn’t get enough of the playground or of the owners…who couldn’t have been nicer to her or to us. This TripAdvisor Member will be a returning guest! ... Liked most: It was exactly what I was looking for in a cabin in the woods. Please Save this review... We liked Golden Bear so much, we booked another stay at the same cottage!"
Susana Santiago
L A 05-04-2007
"Just spent four nights! Outstanding! Great cabin, the grounds were beautiful, clean air, starlight nights, what more could you ask for! Bottom line: we will return. We believe these are the best family cabins, and best lodge for families in Big Bear!"
Laurence Hamlin
Orange 09-17-2007
"Golden Bear Cottages resort is the only mountain retreat we have ever liked well enough to return to, and we do return a couple of times every year. The owners always treat us special. Their mountain resort grounds are always being improved, and the historic cabins are tastefully furnished. Houskeeping staff is so friendly and they keep the cabins very clean and tidy. You will not be disappointed with the superb service and family atmosphere. We really like the clean large family-sized historic cottages. It's really great that you can find Golden Bear Cottages on the internet on the only spanish language site we could find for hotels in Big Bear at Big Bear cabin rentals are usually available at great military discounts as Golden Bear returning guests! We saved money on lodging for our next vacation at Big Bear Lake. We have stayed in wide variety of rentals from studio cottages to six bedroom retreat cabins... all are beautiful."
Karen a marine wife
29 Palms 10-08-2007
"My fine experience in mountain lodging took place while on retreat at the end of November: Would I recommend this AAA approved accommodation to my best friend? Absolutely! My ratings for the Golden Bear Cottages resort are a full 5 stars for all of the following: Value, Rooms, Location, Cleanliness, Check in / front desk, Service, Business service, I was very impressed with the pet friendly cottages with the enclosed pet yards where pets are welcome. I have recommended this cabin retreat for: A winter holiday in the mountains, An amazing honeymoon, A romantic getaway, Family vacation getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Business and church group retreats, Family reunions, Thanksgiving, Christmas and New Years holidays. I selected this hotel property because ... Lake / Outdoor / Adventure, Skiing / Winter sports / Mountain setting and AAA top ratings. My visit was for: Quality time with family. Our family had a great getaway and it won't be the last. We had fun in the snow and we booked a Summer vacation while we were at Golden Bear. Thank you to Don, Karen, Lisa, Len and all the attentive staff."
Dr Marc
Redlands, CA 12-09-2009
"My family and I have been staying at Golden Bear Cottages for over 20 years. We love it there! We have always had a great cabin no matter which one we stay in. The staff is really friendly and always try to accommodate any special requests. The owners, Mr. DiCarlo, Lisa and Lenny are very nice and treat us like family. They would even let my kids borrow their dog 'Buffy' for the afternoon. The cabins are kept very clean and are stocked with a wide assortment of kitchen items and always plenty of linens and towels. The grounds are kept clean and they have a great play area for kids and adults. Whether there is snow or not, it's a great time and a great value for all that is included."
The DeJong Family
Ontario 12-05-2009
"'Feelin the Love'. Feb 28, 2007. The best place to stay with Family and Friends!!! We have stayed in so many of their cabins over the years and every year it keeps getting better & better...The owners / Staff take pride in every cabin to make sure it suits your individual needs! They are very much attentive to accomodating your needs! Our favorite cabin is number 25 Bearberry Manor ( 5 bedroom). Depending on if you want a small cabin or a big cabin either way each cabin we have stayed in are move in ready!! It's like coming home to all the amenties of home...Just bring your clothing, toiletries and food and everything else is there. Yes...Kitchens supplied with cookware, etc...Family can enjoy watching movies since the cabins are also equipped with either vhs or dvd with tv is in the cabin...Hey did you forget a movie..No worries they have not only movies to rent but games too...A game night with family ' Lot's of fun...Ahhh yes!!! The kids have a great playground to play on. It's your choice...You can stay at Golden Bear Cottages for your vacation and be treated like family, or you can stay somewhere else and be treated like a customer! I prefer the smiles and heart felt treatment we recieve every year we come!!! There is one place for us and that's Golden Bear Cottages where we are Kings and Queens! Oh yes!!! Each cabin is clean and dressed in cute decor with a mountian-like rustic look. It's a warm feeling and we are always pleased with our stay...So come feel the love 'We did' The Elizondo Family"
Fawn Elizondo
La Palma 04-04-2007
"CLEAN CABINS INSURED FOR GUESTS OF GOLDEN BEAR COTTAGES RESORT: for many years, my job as Head Housekeeper at Golden Bear Cottages included making sure the cabins were absolutely as clean as possible for our guests. To accomplish this the Golden Bear Cottages owners Don and Karen DiCarlo and Lisa and Lenny Duran introduced me to the ultraviolet light inspection system from Rest Assured Corp. Golden Bear Cottages staff's use of this system checks to make sure housekeepers clean deeper than the surface cleaning you normally find in hotels. It allows the Golden Bear Cottages housekeeping supervisor to detect any residue or fluids left by the previous guest or our housekeeper. Then, they make sure any problem is corrected before you check into your clean, cozy Golden Bear Cottages cabin or cottage. To our knowledge, they are the only non hotel, hotel, resort or vacation cabin rental property in Big Bear Lake to take the time to use this revolutionary Rest Assured Light Inspection System... and I should know, because I have been a Housekeeping Supervisor at 3 other top Big Bear rental properties over the last 25 years. Feel free to ask about the exclusive use of the Rest Assured Light Inspection System when you stay at Golden Bear Cottages resort. Sincerely, Paddy Anne Scott"
Paddy Anne Scott
Big Bear Lake 12-02-2009
"Top Rating. I contacted Golden Bear Cottages in behalf of my husband and his strike team who were fighting the Butler 2 fire. His team, consisting of a large group of 22 firefighters with 5 engines was in need of a good nights sleep after sleeping in parking lots for three nights. The folks at Golden Bear Cottages could not have been more helpful. They set aside enough cottages to meet the firefighter's needs and in addition offered them rates that were affordable. Great service! God bless you too!!! Thanks."
Alice Harrison
Davis 09-22-2007
"We stayed with a large group that booked the entire resort property(28 cabins). We came mostly from Arizona. The resort cabins at Golden Bear Cottages were beautiful. Rustic cabins in the cool mountains at 7000 feet elevation. The cabins and grounds were very clean and well kept. The maids and landscaping staff were always trying to do something special. The office staff went out of their way to be friendly and accommodate all of our needs. This was a welcome surprise, as our group has some pretty picky people. But lhey all left happy... wanting to know how to sign up for next year's retreat event at Golden Bear Cottages in Big Bear. THANK YOU to Don, Karen, Lisa, Len and all the staff. See you again next year, and God bless you too!!!"
Perlita Cabos
Mexico City, Mexico 09-21-2008
"Thank you so much for everything. You are very nice to everybody and you are very funny. The cabins are very nice. Big Bear is the best place in the world. Hope to see you soon. Your friend, Karissa ...WEBMASTER'S NOTE: KARISSA IS THE 8 YEAR OLD DAUGHTER OF MIKE AND ROBIN, WHO WERE MARRIED AT GOLDEN BEAR COTTAGES LAST MAY. THE FAMILY RECENTLY RETURNED FOR NEW YEARS HOLIDAY."
Karissa Bovee
Hemet 01-03-2008
"By Marielle, stayed 02/18/08... The people at Golden Bear Cottages were delightfully friendly and accomodating. The price was reasonable, considering the time of year. The little economy cottage we stayed in this time was a bit near the road, but the other cabins are back far enough the road so it is not noisy. My companion and I would doubtless choose to stay with our friends at Golden Bear the next time we choose to visit Big Bear Lake. Oh, and by the way, they gave us $25 a day in free gasoline for our vacation at Golden Bear Cottages. Many thanks, y en espanol: muchas gracias."
Marielle G
L A 03-16-2008
"We just returned from our 5 day vacation stay at Golden Bear Cottages. Had a great time. The staff is extremely accommodating and very friendly. The cabin we stayed in was the perfect size and had almost everything you could think of stocked in the kitchen....from pots, pans, spatulas, baking pans, coffee pot, flatware, dishware, I can go on and on! We would definitely stay at Golden Bear Cottages in the future. Thanks! Suzanne Cleveland San Diego, CA"
Suzanne Cleveland
San Diego 01-03-2008
"Our review...My family has been staying at Golden Bear Cottages resort for our Summer vacations since my dad was a little boy. My grandpa Bill would always tell us to get ready to go to Big Bear for a week after school was out, and we talked about it constantly for weeks. Now, we tell our kids the same stories about our great Big Bear memories for summer vacation at our favorite getaway from the summer heat. The folks at Golden Bear Cottages always welcome us back. The owners remember our names and make over the kids in a truely careing Christian way. Our reservation date is coming up this week and we can't wait to go. You will love the great cabins, recreation and great people at Golden Bear Cottages too! Big Bear family vacation rentals at their best!"
Sue and Billy Henry
Redlands 06-26-2008
"Lisa, Lenny and Don and staff are the best people. This is the best place to stay in Big Bear. Our fifth and sixth stays at Golden Bear Cottages were with good size groups, 9-10 adults and children. Our other stays were just for family getaways from the summer heat. We always have the best time at Golden Bear Cottages. These historic family friendly cabin accommodations in Big Bear are private and have everything you will need. Top trip travel rating: Golden Bear Cottages resort is our favorite family place to stay in Big Bear Lake. Thanks guys, see you again real soon !! God bless you all !!"
Camille Segobia
Spring Valley, CA 03-19-2014
"We spent our yearly family vacation at Golden Bear Cottages. It is the perfect mountain retreat from all the hustle and bustle of Los Angeles. We chose Golden Bear Cottages because of the following reasons: it is family friendly, it has real historic cabins, cleanliness, location and a referral from a friend at work who goes all the time. First of all, remember that this is a historic mountain resort. That means that the cabins were built over 75 years ago. But, let me tell you that their staff really keeps these beautiful old cabins up! They have all been refurbished, and are top notch. It is not like going to a 5 star hotel, with everything white and dry walled. The historic cabins at Golden Bear are made out of logs and real knotty pine. They staff and owners at this resort have spent real effort to restore them as they were originally built. We took a tour of many of the cabins. They have only changed part of the bathrooms from original, so they could put those big two person spa tubs in most of them. The time the owners and staff spent with us shows their true desire to make us a life-long customer and friend. They have succeeded! We will definitely return many times in the years to come. It is like our own timeshare, but better because we only have to pay for it when we go for vacation. Thank you to all! You are the best!"
Melinda Harold
Los Angeles 05-26-2008
"Abbiamo rimasto con un grande gruppo. Amiamo il ricorso Golden Bear. We Love the Golden Bear Cottages. One of the top 10 resorts we have ever visited or had the chance to vacation at. I give the Golden Bear my best review rating. This is a place you must stay while vacationing in Southern California."
Antonio Filpi
Palermo, Sicily, Italy 02-12-2009
"The cabins were clean and just as comfortable as the Big Bear Mountain's majestic view. Thanks for taking care of the details in our cabin so my pet felt welcome too. A great location and very friendly Christian family resort."
Steve Jones
Sandusky, OH 09-06-2007
"Our family enjoyed a wonderful family reunion at beautiful Golden Bear Cottages in Big Bear Lake California. In addition to coming from California, some of our families came from the east coast and Mexico. Each year our family tries to out do ourselves by finding a better location than the year before. In the many years that we have done our family reunions we have never found a more perfect spot than Golden Bear Cottages. We have already booked again for next year, which will be the very first time we have gone to the same location more than one time. We now plan to make our reunion an annual event at Golden Bear. It is difficult to put our wonderful experience into words. When we orginally called to inquire about Golden Bear Cottages we found the office manager to be wonderfully helpful. She worked with us to help each family find exactly the right cottage that fit their needs. We worked back and forth while I, and other family members, checked Golden Bear's web-site for all of the information we needed to make informed decisions. Even before we arrived at Golden Bear, we were sure that we had made the right decision for our retreat. Many of our family members read previous guests experiences in the open guest book on the Golden Bear Web-site and we quickly found them to be accurate and helpful. When we arrived we found the entire staff to be professional, friendly, and tremendously helpful. Each and every need that anyone in our family asked for was taken care of promptly. We found the Guest Services Notebook in each cabin to be helpful in guiding us in what to do in Big Bear Lake. The cottages were clean, and the maids were anxious to help us with extra requests. All members of our family, from the children up to the elders loved the experience at Golden Bear Cottages. We will gladly recommend this serene and beautiful family resort to all of our friends."
Franco de Mancini
Mexico City, Mexico 08-14-2008
"Review of Golden Bear Cottages... As a service member with countless assignments and 'business trips' that take me around the world, I made one promise to my wife and that was to give her the wedding of her dreams when we renewed our vows. The Christian management and staff at Golden Bear Cottages resort was far more than accommodating. Knowing our plans and desires, they provided valuable inject regarding the wedding ceremony and reception. Their involvement quickly grew in comparison to family participation. Thanks to their support and accommodation, my wife filled her eyes with tears because the event far exceeded her dreams. We give our top rating to both the cabins and the service. As a family, the facilities were balanced to accommodate all ages. With a family of seven children ranging in ages 3 to 9 years old, we were never without activities or space to explore. The property motivated and set a family atmosphere of peace and relaxation for all, including us parents. Without a doubt this is a recommended retreat, vacation or event location. Staff strives for you. Thank you for the military discount, and God bless, Don, Karen, Lisa, Len and Tyler. We express our thanks to you — The management and staff in such a perfect location of the state of California."
Fort Irwin, CA 09-26-2008
"Just what I was looking for: My boyfriend and I were looking for an affordable three day weekend getaway up in Big Bear. Thank God for us this place was just what we were looking for! It was a very quaint looking cozy cabin. The cabin provided us with everything we needed and we had our own jacuzzi which was a plus. They also upgraded us to a larger cabin because the one we booked, the jacuzzi switch wasn't working. It was a very pleasant experience, soo nice. I would definitely come back here again and recommend it to anyone who is looking for an affordable place and a great staff to take care of you. Thank you for taking care of our military families!"
Jan Teazer
San Diego 12-22-2008
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