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Big Bear Lake cabin rental reservation policies
Posted: 21-Jun-08
Rental policy Big Bear Lake AAA approved cabin and group lodging reservations, cottage rental reservation policy, pet policy
Please review when making your cabin and group lodging reservations. November 1, 2007, revised June 21, 2008

Reservation Policies for Cabin Rentals at Golden Bear Cottages in Big Bear
Information provided for you by the Big Bear Lake Marketing Association

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RESERVATION POLICY FOR AAA APPROVEDSTANDARD CABIN RENTALS:

Note: for Large Cabin Rentals, Holiday Periods, High Season, Groups and Vacation Club see explanations at the bottom of this page.




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(1)  Your credit card will normally be charged 1/2 of your stay plus tax & fees, the full amount for a one night stay or reservations received close to check-in date. Golden Bear Cottages staff reserves the right to modify or upgrade cabins to fit number of guests or late over bookings. (2) Guest check-in is AFTER 3 p.m., but MAY BE LATER DURING HOLIDAY OR PEAK PERIODS. (3) Late check-in by prior arrangement with the balance due on your credit card before arrival. (4) Check out is by 11 a.m. (5) Regular Pet Fee is $10 per day/ per pet. But, a $25 per day "Pet Penalty" will be charged for pets in NON-PET FRIENDLY cabins. (6) Cancellations must be made by phone, but will not be accepted unless confirmed in writing. All cancellations are subject to standard cancellation fees: (7) Cancellations over 60 days from check-in date (90 days during Holiday periods and High Season) will receive a date change with no penalty or a refund minus a $25 to $50 per day re-booking fee. (8)  Cancellations less than 60 days prior to arrival may receive a date change minus a $25 to $50 per day re-booking fee, but not a refund. Deposits will be forfeited if cabins are cancelled and not re-booked. Note: 30 day, other long-term rentals and group rentals are not cancellable unless completely re-rented, and a cancellation fee will be applied. (9) Qualifying discounts with proper identification include: AAA, Seniors, Military, Law Enforcement and valid Gift Cards. Please request discount at the time your reservation is made, discounts will not be deducted after that time. (10) Damages to cottages by occupying party or their guests will be charged to credit card(s) on file which are taken upon arrival. An imprint will be taken of all parties credit cards checking in that will be utilizing each cabin. These card/cards will be used as protection for damages or incidentals.The guest will receive an itemized list of damages or extra cleaning fees after check-out via USPS. Please ask office staff to review your special needs. A damage coverage policy is available to cover damages to cabins for a nominal fee which is a great idea for groups, please see yellow area below. A non-refundable one-time resort cleaning fee ($25 for small or medium cabins, $50 large cabin, or $75 for retreat cabins) will be charged to each cabin reservation.

 
POLICY FOR LARGE RESORT CABINS, GROUPS AND HOLIDAY VACATION RENTALS:
(1) A non-refundable deposit for half (by check) of total (unless group specifies special needs) will be taken as a GUARANTEE at the time the reservation is made.
Golden Bear Cottages staff reserves the right to modify or upgrade cabins to fit number of guests or late over bookings. (2) The entire balance amount must be paid by cash, check or certified check at least 30 days prior to arrival. (3) Cancellation penalties are based on the actual re-rental possibilities and costs involved in cleaning and marketing of cabins; and refunds are not given for these types of Group Rentals, Large Cabins and Vacation Rentals. (4) Responsible group leaders will be asked to sign a credit card pre-authorization form, along with giving a credit card for imprint upon arrival or via-fax before their arrival date, to cover any damages or extra cleaning charges caused by their group. Any damages to Golden Bear Cottages will be documented and photographed and will be discussed upon request by the group leader. Damages may include, but are not limited to, broken or damaged furniture and/or other broken or damaged items in cabins, excessive filthiness and/or trash in cabins, soiled carpets, or furniture and items that have been moved without the express permission of Golden Bear Cottages staff. (5) A non-refundable "Group Service Fee" will be charged to all large groups to cover the extra work involved in hosting a group of five (5) cabins or more. The group leader will be required to sign a disclaimer that states that the group take responsibility for extra charges. (6) Upon the discretion of Golden Bear Cottages management, a security deposit may be charged to groups where there is a high risk of damage to the resort property. The amount of the security deposit is based on the size of the group and the number of cabins rented. (7) A non-refundable one-time resort cleaning fee ($50 large cabins, or $75 for retreat cabins) will be charged to each cottage/cabin reservation. For more details, ask your reservations agent or request an explanation in writing.

Damage Protection / Security Deposit Protector Policy
Guests are responsible for any damage they may cause during their stay. We require the purchase of a non-refundable accidental rental damage insurance policy for groups.  This policy offers from $1,500 to 10,000 dollars of coverage for accidental damage to the vacation cabin or cottage during your stay depending on the policy coverage purchased.  Policy details and coverage are detailed separately and should be reviewed prior to purchase. The group damage insurance policy is available at a very nominal cost, and we believe is a better alternative to a security deposit.  

Liability is not limited to the policy coverage.  If extensive damage is caused by the guests or their invites to any part of the rental property exceeds the amount of the damage protection policy, guest  understands and agrees that they are responsible to pay the additional cost for replacement or repair of damaged items.  
 
Pets are welcome in Pet Friendly cabins only.

Pet Policy: Big Bear lake cabins for rent

Pets are allowed in designated Pet Friendly cottages ONLY.

  The following rules are mandatory for a pet's stay:

  1. The pet(s) is to be on leash at all times when outside cottage.

  2. The pet(s) will be in a crate or a carrier if left unattended in cottage.

  3. Golden Bear Cottages housekeepers will not enter a cottage to do  'Maid

  Service' if pet(s) are not in a crate or a carrier.

  4. Clean up of pet grounds after pet is always required. No pets in pool area.

  5. You are responsible for damages and/or extra cleaning caused by your pet.

  6. A $100 cash deposit may be required, or we may charge your card for damages.

  7. Each pet fee is $10 per day. NO EXCEPTIONS

  8. The pet(s) are not allowed on furniture. We have pet quilts and crates you may
check out in the office for a nominal rental fee as available if you forget yours.

 9. Cleaning your pet in the bathtub is prohibited. No pets in bathtubs or showers please.


Golden Bear Cottages Resort resemble story-book cottages that are perfect for couples, and also for small, medium and large size families. These historic resort cabins at this AAA approved lodging property are easily identifiable as a group of free-standing rental cabins at 39367 Big Bear Blvd. in Big Bear Lake. Golden Bear Cottages can easily be recognized as its own quaint mountain village.


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Vacation in Big Bear Lake California

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Big Bear's pet friendliest cabin resort

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Stay with us: Pet travel for dogs of ALL sizes. AAA approved pet friendly Big Bear Lake cabins. Our Cabin Rentals accommodate pets,

Affordable. Cabin rentals in Big Bear, CA from Golden Bear, Cozy mountain cabins for rent at the lowest price. A wide variety of cabins for rent.
Join our Vacation Club or Fisherman's Club. Churches receive group discounts.

      
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Rates for holiday periods like Thanksgiving and Christmas
are the same as high season, but do require longer stays.



Big Bear Lake Cabin Rental Reservation Policy News
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Listen for affordable Big Bear military family cabin lodging specials, local weather reports, specials on AAA approved vacation rental accommodations and discount boat rental deals during the season at Pleasure Point Marina on Southern California radio stations...

KCAL-FM 96.7  and  KOLA-FM 99.9  Greater Riverside/San Bernardino and the Inland Empire
Inland Empire's #1 radio COMBO, reaching  680,000 listeners every week! Also talk radio
  KCAA- AM 1050  for the Inland Empire.

and in Southern Nevada  KNACK-FM  top 40 station and the country station and in Arizona KSTAR-AM and KFLG FM 94.7


 




CALL US TODAY AT 1-800-461-1023
Our AAA approved historic cabins have had families and retreats returning year after year for over three quarters of a century. It's a Big Bear mountain tradition for families and groups, a non-hotel mountain experience you will remember forever.
Discount rates big bear lake cabins for rent, best family vacation rentals, Clean historic mountain cabins, Group Retreat Lodging Accommodations, Big Bear vacation home lodging, Cozy mountain cabins lowest price, wide variety of cabins


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